Shop Policies

We accept Credit Cards and PayPal Payments.
* Please verify your address in order is correct. That is where we will ship your order to. We are not responsible for the packages lost or returned to us due to incorrect address.
* All our orders ship with tracking numbers. 
* International delivery takes anywhere between 2 weeks and a few months after the shipment is made. Shorter to Asia and much longer to South America and some other countries. There may be unexpected delays as well. If you are under time constraint or in a rush, please contact us before or after you place your order.

* Expedited shipping is available as well at extra cost. Please let us know if you want it.
* Order cancellation due to the change of mind should be done within 6 hours of placing an order. No cancellation is possible after that.
* There is no shipping on the weekend and holidays.
* Even with the tracking added, please note that some countries do not track the packages.

* To some countries in South America including Chile and Colombia, we only ship via express mail (EMS). EMS is much more expensive than standard shipping. Please contact us if you are in South America before you place your order. If you place an order without contacting us, we will contact you with a price quote for EMS shipping.

* We are not responsible for customs and clearance fees. Please contact custom's office in your country for information on custom and clearance fees.
* If you have any questions or conerns. please contact us anytime. 

Thank you so much for visiting our shop. 
Best wishes,
Land of Oh Team


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