Land of Oh - Fabric Wonders of the East 

Refund Policy

Shipping time
* International delivery takes anywhere between 3 weeks and a few months after the shipment is made. Shorter to Asia and much longer to South America and some other countries. There may be unexpected delays as well. If you are under time constraint or in a rush, please contact us before or after you place your order.

* Expedited shipping is available as well at extra cost. Please let us know if you want it.
* Order cancellation due to the change of mind should be done within 6 hours of placing an order. No cancellation is possible after that.
* There is no shipping on the weekend and holidays.
* Even with the tracking added, please note that some countries do not track the packages unless it is an express mail. Please check with your post office if they track the packages from South Korea when there is a tracking number. South Korea Post Office provides the tracking only when the packages are in South Korea. Once they leave South Korea, it is not tracked by South Korea Post Office any longer.

* To some countries in South America including Chile and Colombia, we only ship via express mail (EMS). EMS is much more expensive than standard shipping. Please contact us if you are in South America before you place your order. If you place an order without contacting us, we will contact you with a price quote for EMS shipping.
* If you have received bad goods, please contact us quickly within 30 days of receiving the item. We can either issue a refund or re-send once we receive the bad item. 
* We are not responsible for customs and clearance fees. No returns for this reason. 

Thank you so much for visiting our shop. 
Best wishes,
Land of Oh Fabrics
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